How ShineSuite works

The dashboard answers the two questions you wake up with: what am I doing today, and is anyone waiting on me? It’s the first screen every morning — check it with your coffee and you know your whole day in ten seconds.

• Today’s jobs in order, each with the customer, vehicle, service, address, drive time from your last stop, and the weather for that slot.
• Any new booking requests that came in overnight sit up top waiting for you to approve or decline with one tap.
• This week’s revenue so far, plus what you’re projected to finish the week at once your scheduled jobs are done.
• A month calendar to jump to any day, block off days you’re not working, and see your busy and slow stretches at a glance.

Your booking link is a personal web address — something like yourbusiness.shinesuite.app — that you own. It’s not an app anyone has to download. A customer just taps the link, sees your real openings, picks their vehicle and service, and books a time. The second they do, you get notified and they get a confirmation email. No texting back and forth, no phone tag, and because it only ever shows times you’re actually free, no double-bookings.

Here’s the thing to understand: the link is useless sitting in Settings. It only makes you money when it’s in front of customers. Your one job is to get it everywhere people already look for you. Find and copy it under Settings → Share Your Booking Page, where you’ll also get a printable QR code and a Book Now button for your website.

• Customers pick a date, vehicle, service, and add-ons themselves — you approve it and you’re both set.
• It always reflects your live availability, blocked days, and max jobs per day, so it can’t over-book you.
• Customers get their own link to reschedule themselves — no more “hey can we move to Thursday” texts.

This is your calendar and job list rolled into one. A job can land here two ways: a customer books it through your booking page, or you add it yourself (for the folks who still call or text).

Every job has a status. Pending means a request came in and is waiting on your yes/no. Scheduled means it’s confirmed and on the calendar. Completed means it’s done and the money’s logged. That’s the whole lifecycle of a job, start to finish.

• Add a job in seconds with Quick Book (the blue + button), or open a full booking to capture the vehicle, service, add-ons, and notes.
• Reschedule a job to a new day or time and the customer automatically gets an updated confirmation.
• When the job’s finished, hit Complete and log the payment, tip, hours worked, and miles driven in one step — that’s what feeds your reports and taxes.
• Multi-day jobs (think a heavy correction) and your blocked days off are respected so you never get double-booked.

Not every customer is ready to lock in a time — some just want a price first. And once a job’s done, you need to bill it cleanly. ShineSuite handles both ends so nothing falls through the cracks.

• Quote requests: a customer can ask for a price through your booking page instead of committing to a slot. You get the details, send back a number, and turn it into a real booking the moment they say yes.
• Invoices: generate a clean, itemized invoice for any job and email it to the customer in a couple taps.
• The customer opens it on their phone — no login, no app — and sees exactly what they owe and for what.
• Payments are tracked per job (cash, Venmo, card, check), so you always know who’s paid and who still owes you.

Every time you complete a job, the customer gets a profile here automatically. Over time this becomes the most valuable thing you own: a list of people who already pay you, with everything you need to win their repeat business.

The money in detailing is in repeat customers, not chasing new ones. This is the tool that makes that happen without you having to remember anything.

• Each customer keeps their vehicles on file (make, model, color, year) and a full history of every job you’ve done for them.
• See lifetime revenue, hours, and miles per customer — so you know who your best clients actually are.
• Flag someone as a monthly recurring customer and ShineSuite emails them a check-in on your behalf, so they rebook without you nagging.
• Rebook a past customer in one tap, with your repeat-customer discount applied automatically.
• Already have a customer list in a spreadsheet? Import it so you start with everyone already loaded.

Every dollar you spend on the business — soap, pads, a new extractor, gas — is a dollar you don’t pay tax on. But only if you tracked it. Logging an expense here takes ten seconds and quietly lowers your tax bill at the end of the year.

• Add an expense with an amount, date, and category — supplies, fuel, equipment, and more.
• Everything you log flows straight into your tax report as a deduction, no spreadsheet required.
• Snap it in right after you buy something and your Schedule C numbers are always current.

Staying in touch is what turns a one-time job into a regular. But nobody has time to manually text every customer a reminder or a “how’d it go?” ShineSuite handles that for you — these emails fire on their own as jobs move through their lifecycle, so you look on top of it without lifting a finger.

• Booking confirmation — the second a job is booked, the customer gets the date, time, service, and price in writing.
• Day-before reminder — quietly cuts down no-shows and last-minute cancellations.
• Review request — goes out automatically after you mark a job complete, so your reviews stack up without you having to ask.
• Monthly check-in — for customers you’ve flagged as recurring, a gentle nudge to book their next detail.
• Want them to sound more like you? Edit the wording under Settings → Email Templates, or leave the defaults — they already read well.

This is where all those completed jobs and logged expenses turn into answers. How much did I actually make this quarter? What do I owe in taxes? What can I deduct? It’s the part of the business most detailers dread, done for you.

• Revenue, tips, expenses, and net profit, broken down by quarter in a Schedule C layout your accountant already understands.
• Your IRS standard-mileage deduction is calculated automatically from the miles logged on your jobs — often the biggest write-off you’ve got.
• Estimated-tax tooling tells you roughly what to set aside as you go, so quarterly taxes don’t blindside you.
• A payment-method split shows how much came in as cash, Venmo, card, or check.
• Export any of it to CSV whenever you want — it’s your data.

Settings is mostly a one-time job. Spend ten minutes here when you start and the rest of the app — your booking page, your pricing, your calendar — just works the way your business actually runs. You can always come back and tweak.

• Business profile: your name, contact phone, logo, and the color theme your booking page and app use.
• Services & pricing: build your menu and set prices by vehicle size, add condition surcharges (pet hair, sap, oxidation), and marine services.
• Schedule: pick the days and hours you work, your max jobs per day, and how far out customers can book — this is exactly what your booking page shows as “available.”
• Home base address: powers the drive-time and mileage numbers on every job (and your mileage deduction).
• Billing: start or manage your subscription whenever you’re ready.

You don’t download ShineSuite from an app store — you add it to your home screen and it opens full-screen like any other app. Set this up once and it’s faster to get to every single day.

• Install to your home screen: from Settings → Install on This Device, add the icon to your phone. It launches full-screen and fast.
• Push notifications: turn these on (Settings → Notifications) and your phone buzzes the second a new booking request comes in — no refreshing.
• Quick PIN sign-in: set a 4-digit PIN (Settings → Sign-in PIN) so you’re in with a tap instead of typing your password every time.

Your normal booking link follows your regular schedule and travels to each customer’s address. An onsite link is different: it’s tied to one location and can open days you’d normally have blocked, so a venue’s members or a fleet can book you there on set days.

It’s an advanced feature — most detailers won’t need it on day one — but it’s powerful when you land a recurring onsite gig.

• Create one in Settings → Private Booking Links with its own name and a fixed address.
• It can unlock specific days that are otherwise unavailable on your public page.
• Set member or fleet pricing that’s different from your standard rates.
• Share it (or its QR code) only with that group — print the QR for the clubhouse or hand it to the fleet manager.

• Put your booking link everywhere — bio, texts, a QR on your vehicle. It only makes money when customers can actually find it.
• Flag your regulars as monthly customers so the check-in emails keep them rebooking on autopilot.
• Log expenses the moment you buy something — ten seconds now saves money at tax time.
• Mark jobs complete the same day, with the payment and miles, so your reports and tax numbers are always right.
• Work your Monthly Schedule weekly — it shows you exactly who still needs a booking this month.